Refund Policy
We are asking you for up to ₹65,000. You are entitled to know, before you pay, what happens if you change your mind or if something in your life makes the course impossible. Most academies in this market do not publish this, which is why it is worth reading ours before you compare us with anybody.
The policy in one table
We understand that plans can change. Our refund policy is structured based on how far in advance you request a cancellation before your course start date.
| When you cancel | What you receive |
|---|---|
| 4 weeks or more before the start date | Full refund of 100% of the amount paid |
| 3 weeks before the start date | Refund of 75% of the amount paid |
| 2 weeks before the start date | Refund of 50% of the amount paid |
| 1 week before the start date | Refund of 25% of the amount paid |
| Less than 1 week before, or after, the start date | No refund will be applicable |
| If we cancel or postpone the batch and you do not wish to transfer | The full fee, with no deduction |
| If we materially change the mode, the schedule or the total contact hours and the change does not suit you | The full fee, less the value of sessions already delivered |
Deducted in every case where a refund is due: the cost of any printed material already issued to you, and any test series or interview session already delivered, each at the published separate price.
Deferral, which is usually what people actually want
Most students who ask for a refund do not want their money back; they want the course at a different time, because of a job, an illness, a family matter or an examination clash.
What is never refundable
- Any amount described at the time of payment as a non-refundable registration or administrative charge, which will always be stated as a figure before you pay.
- Sessions you were entitled to attend but did not.
- The Interview Guidance Programme, once a mock interview has been conducted.
- Test series fees, once evaluated scripts have been returned.
If we end your enrolment
Where we withdraw access for distribution of our course materials, no refund is due — see clause 6 of the terms. Where enrolment ends for conduct, the refund position will be set out here.
How to ask for a refund
- 1. Email: Send a message to info@samkalpias.in with your name, your programme, your batch and the date you enrolled. A reason helps us improve but is not required.
- 2. Acknowledgement: We acknowledge your email within two working days.
- 3. Calculation: We confirm the refund amount, with the transparent calculation shown, within a set number of working days.
- 4. Payment: Payment is made to the account the fee came from, within a set number of working days of confirmation. We do not refund to a different account.
If you disagree with the calculation, write to the escalation contact named on this page, who will review it. If you remain dissatisfied, your rights under consumer protection law are unaffected by anything on this page.
Why this policy exists in this form
A refund policy has two jobs. It has to protect the academy from a student who enrols, takes every material, and asks for the money back in week ten. And it has to protect a twenty-two-year-old who has handed over a large sum and then discovered in week two that the course is not what they needed.
A policy that only does the first job is the norm here. It is also, in our experience, a false economy: the small number of full refunds it avoids costs more in reputation than it saves in fees, and it makes the counselling conversation adversarial. We would rather have the honest conversation before you pay.
Read this page before you pay, not after. If anything on it is unclear, ask us and we will explain it in writing.
Frequently Asked Questions
Can I get a full refund if I change my mind?
Yes, in full, if you cancel 4 weeks or more before your course start date. Closer to the start date the refund reduces on the scale shown in the table above.
What if the batch is cancelled?
You receive the full fee back with no deduction, or you can transfer to the next batch, whichever you prefer.
How long does a refund take?
We confirm the amount within a set number of working days and pay within a further set number of working days of that confirmation, to the account the fee came from.